Return Policy
IMPORTANT:
Parcel opening video is must if you have any doubts regarding the parcel, please make a video or opening parcels received so that we can understand that it was genuine defect and get it replaced or refund.
No complaints will be entertained for refund ,damage or missing if the opening video of the parcel is not shared.
You will have 7 days after an item is delivered to you to notify us that you want to return the item.
Customer needs to return the items via traceable delivery i.e. courier or registered post on his own expense to our address.
Delivery Charges will not be refunded.
Refund requests will be processed within 2 working days after receiving the return products.
All returns should be sent to our address.
Return policy is valid in 2 situations/circumstances:
In case you are delivered the wrong product.
In case the product delivered to you has some defect or issue.
How to return:
Call or Email us to request a return.
Our team will provide the address of our office where you have to return.
Pack items as they are received.
If validated and Quality Check passes, you will be refunded for the item.